Terms & conditions

All functions held at La Maison are subject to the below terms and conditions. Please read these carefully and be sure to ask our functions manager if you have any questions before paying your deposit.

Final numbers

  • The final number of guests attending the functions is required 5 days prior to your booked date.
  • Charges will be based on the guaranteed minimum number of guests or the actual number that attend, whichever is greater.
  • This number may be increased up to 24 hours prior to the event but cannot be reduced as we have paid for & started preparing the menu.

Menu selections

  • We require a minimum of 7 days notice of your menu selections. If we have not received your order in this time, we can’t guarantee your selection will be available.
  • La Maison reserves the right to alter or change menu items due to seasonal or other unforeseen circumstances without notice.
  • Allergy/food Intolerances - we cannot completely guarantee that in normal circumstances our dishes will be totally free of trace amounts of allergens. Please if you are strongly allergic to something please let us know so that we can be extra vigilant of all the ingredients in your dish.
  • Please notify any dietary issues when conforming numbers.

Deposit & payments

  • For bookings of 30 or more, confirmation will be on receipt of a deposit.
  • Deposits for functions will be at 25%.
  • A receipt will be issued & held by you. This is our acceptance of the reservation to you.
  • La Maison reserves the right to cancel your tentative reservation should we not receive a deposit from you.
  • The full outstanding amount of payment will be processed at close of the function unless prior arrangements have been made with management. This can be done by cash, Visa, MasterCard & AMEX, cheques or EFT (within 7 days).

Cancellations

  • Cancellation of a confirmed booking must be made 7 days prior otherwise the deposit may be forfeited.

Damage & liability

  • Accidents unfortunately happen and when they do organisers are financially responsible.
  • Any additional cleaning or repair of damages sustained to the venue's property or equipment during the function will be charged to the organiser.

Personal belongings

  • La Maison will take all necessary care but cannot take responsibility for damage or loss of objects or personal belongings prior, during or left on the premises after an event.
  • During your function we can set up a designated table for your guests to leave gifts on.The security of these items is the organiser’s responsibility.

Table arrangements

  • Please advise us if you have a preferred table arrangement in mind, and we will attempt to accommodate you as best as we can.

Security

  • The organiser must conduct their function in full compliance with the rules and regulations of La Maison’s management.
  • Management reserve the right to eject any person or persons who behave in a manner deemed to be unsuitable.

Responsible service of alcohol

  • As with all hospitality services, we are governed by responsible service of alcohol laws.
  • Therefore, we reserve the right to cease or suspend service and supply of alcoholic beverages at any time, should we feel the need to do so. No refunds can be sought or provided in the fulfilment of this duty.
  • La Maison is not a BYO venue, no alcohol may not be brought into any part of our restaurant.